Privacy Policy

Law Firm Solutions Ltd
The Point
20 Granite Way
Mountsorrel
Loughborough
LE12 7TZ

Email: info@lawfirmsolutions.co.uk

We may collect and process the following information:

• Name and job title
• Contact information, including email address and telephone number
• Business information such as firm name, country or postcode
• Information you provide when you contact us, subscribe to updates or use our forms
• Technical and usage information collected through cookies and analytics tools

We use personal information to operate our business and provide a better service. This may include:

• Responding to enquiries
• Providing services or information you have asked for
• Maintaining internal records
• Improving our website, services and communications
• Sending business updates, insights or marketing communications where appropriate
• Carrying out research, analysis and planning
• Customising website content based on how the site is used

Depending on the circumstances, we may rely on one or more lawful bases for processing personal data, including consent, legitimate interests, performance of a contract and compliance with legal obligations.

Where we rely on consent, you can withdraw that consent at any time.

If you make contact with Law Firm Solutions Ltd, your details may be stored in our systems so we can respond to your enquiry and keep accurate records.

Where appropriate, we may also send marketing or business-related updates. You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

Unsubscribing from marketing messages will not affect our ability to contact you about live enquiries, ongoing work or other necessary service communications.

We keep personal data only for as long as is reasonably necessary for the purpose for which it was collected, including to meet legal, regulatory, accounting or operational requirements.

Where information is no longer needed, we will delete it or anonymise it where appropriate.

We take reasonable technical and organisational steps to protect personal data against unauthorised access, unlawful processing, accidental loss, destruction or damage.

However, no method of transmission over the internet is completely secure and any information submitted online is done so at your own risk.

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the site and improve performance.

Some parts of this website may use analytics tools such as Google Analytics. These tools help us understand website traffic, page usage and general visitor behaviour.

You can choose to accept or decline cookies through your browser settings or cookie controls where available. Please note that disabling certain cookies may affect how the website functions.

This website may contain links to third-party websites. Once you leave our site, we do not have control over the content, privacy practices or security of those other websites.

You should review the privacy policy of any external website before providing personal information.

Depending on the circumstances, you may have rights in relation to your personal data, including the right to request access, correction, deletion, restriction, objection or portability.

If you would like to exercise any of these rights, please contact us at info@lawfirmsolutions.co.uk.

If you have concerns about how we use your personal data, please contact us first and we will do our best to resolve the issue.

You also have the right to complain to the Information Commissioner's Office if you believe your data has been handled improperly.